Today SEP 17 2010 I filed a complaint with the FBI on behalf of all the victims that I know about. I will keep you informed.
JUL 2010, LIVINGAQUATIC.COM HAS CHANGED THEIR BUSINESS NAME TO WATERCRITTER.COM. BOTH BUSINESS NAMES APPEAR TOGETHER ON THE BBB WEBSITE.
JEFF STOUT OWNS BOTH DOMAINS!
WEBSITE TITLE: Live Aquatic Water Critters And Pet Supplies
THESE ARE THE SAME SCUMBAGS AS BEFORE AND THE REPORTS OF THEM RIPPING PEOPLE OFF KEEP POURING IN TO ME.
IT'S TIME TO STOP PLAYING GAMES WITH THESE DOUCHEBAGS. IF YOU HAVE BEEN SCAMMED BY THEM SEND ME YOUR STORY AND THEN CONTACT THE FBI'S WHITE COLLAR CRIME DIVISION: http://www.fbi.gov/whitecollarcrime.htm
HERE IS THE LATEST INFORMATION.
watercritter.com
Jeff Stout
Skinnypup1979@yahoo.com
662-279-3641
3567 Blue Road
Tuscumbia, Al 35674
BBB Rating:
Based on BBB files, this business has a BBB Rating of "F" on a scale from A+ to F.
Reasons for this F rating include:
BBB does not have sufficient information to determine how long this business has been operating.
12 complaints filed against business
Failure to respond to 10 complaints filed against business
BBB does not have sufficient background information on this business
This company has 9 pending complaints.
The BBB reports on closed complaints only in the number of complaints listed below so please check back in 30 days to find out the outcome of these pending complaints.
Complainants have alleged they purchase merchandise from Living Aquatic, their credit cards are charged, they receive a confirmation the order is being processed and a shipping date given but they never received the merchandise. When they try and contact the business either via phone or e-mail they received no response.
BBB processed a total of 12 complaint(s) about this business in the last 36 months, our standard reporting period. Of the total 12 complaint(s) closed in the last 36 months, 12 were closed in the last 12 months.Complaints concerned:
2 regarding Customer Services Issues
5 regarding Delivery Issues
2 regarding Product Issues
2 regarding Refund Or Exchange Issues
1 regarding Service Issues
These complaints were closed as:
10 No Response
2 Resolved
KEEP IN MIND THAT ALTHOUGH THE BBB'S REPORTING PERIOD COVERS THE LAST 12 MONTHS, THIS NEW WEBSITE JUST LAUNCHED 19-MAY-2010, SO IT REALLY REFLECTS ONLY A SHORT PERIOD OF TIME.
ORIGINAL INFORMATION
ALERT!!!
MAR 2010 THE BBB REPORTS ANOTHER CHANGE OF ADDRESS AND THE FORMER ONES HAVE DISAPPEARED. NOW THERE IS NO INFORMATION AVAILABLE ON THESE CROOKS EXCEPT THIS WEBSITE. THEY ARE CHANGING NAMES AND ADDRESSES TO STAY AHEAD OF THE BBB CLAIM REPORTS. GET THE WORD OUT! BELOW IS THE LATEST INFORMATION WE HAVE.
ALERT!!!
FEB 2010 THE BBB REPORTS THAT LIVING AQUATIC HAS CHANGED LOCATIONS. WE BELIEVE THIS HAS TO DO WITH THE BBB RATINGS, TAKE NOTE THAT THE ADDRESS HAS CHANGED TO ALABAMA HOWEVER, THE PHONE NUMBER IS STILL IUKA MINNESOTA. WITH THE NEW ADDRESS THERE IS NO BBB INFORMATION ON THEM AND THIS IS PROBABLY AN ATTEMPT TO EVADE SCRUTINY. THE BBB HAS RECEIVED 5 COMPLAINTS UNDER THE NEW ADDRESS BUT REPORT THAT THEY ARE UNPURSUABLE DUE TO INABILITY TO CONTACT THE COMPANY. THE BELOW FORMER INFORMATION IS STILL CORRECT.
THIRD FORMER CONTACT INFORMATION:
Living Aquatic
NO STREET ADDRESS!!!!!
Katy, TX 77449
(662) 279-3641 (Iuka, MS Prefix)
SECOND FORMER CONTACT INFORMATION:
Living Aquatic
3567 Blue Rd. Tuscumbia, AL 35674
(662) 279-3641 (Iuka, MS Prefix)
FIRST FORMER CONTACT INFORMATION:
Living Aquatic
412 Battleground Dr., Iuka, MS 38852
(662) 423-9393
MISSION STATEMENT:
Welcome to LivingAquatic.com. Our mission is to be the number one supplier of Freshwater Crayfish, Snails, Fish and Aquatic Critters in the United States. GREAT JOB SO FAR!!!
Based on BBB files, this business has a BBB Rating of "F"
Number of complaints processed by the BBB
since the firm's BBB file was opened in June 2008: 42
In the last 12 months: 23
Complaints Concerned:
Selling Practices (3 complaints)
2 Resolved
1 Company did not respond
Service Issues (6 complaints)
2 Resolved
4 Company did not respond
Credit or Billing Disputes (2 complaints)
2 Company did not respond
Delivery Issues (28 complaints)
11 Resolved
17 Company did not respond
Refund Practices (1 complaints)
1 Company did not respond
Product Quality (1 complaints)
1 Resolved
Contract Disputes (1 complaints)
1 Company did not respond
